Payment Policy
Overview of Payment Policy
Last Updated: August 2026
Welcome to Bab Al Sand Tourism LLC (“Bab Al Sand”, “we”, “our”, or “us”). This Payment Policy explains how payments are accepted, processed, and managed when booking our desert safari tours and tourism services through babalsand.com.
By making a booking with us, you agree to the terms outlined in this Payment Policy.
1. Overview
Our goal is to provide a secure, transparent, and convenient payment process for all customers.
This policy applies to all bookings made through:
- Our official website
- Telephone
- Official social media channels
- Authorized representatives of Bab Al Sand Tourism LLC
2. Accepted Payment Methods
Depending on your booking method and selected tour, we may accept one or more of the following payment methods:
- Credit Cards
- Debit Cards
- Bank Transfer
- Cash (where applicable)
- Other payment methods communicated by our booking team
The available payment options will be confirmed during the booking process.
3. Currency
All prices displayed on our website are quoted in United Arab Emirates Dirham (AED) unless otherwise stated.
If you make a payment using another currency, your bank or payment provider may apply exchange rates or additional transaction fees, which are outside the control of Bab Al Sand Tourism LLC.
4. Payment Requirements
Depending on the selected tour or package, we may require:
- Full payment before the tour date.
- A partial advance payment or deposit to secure your reservation.
- Payment according to the booking terms communicated at the time of confirmation.
Your booking is considered confirmed only after the required payment has been successfully received and acknowledged by Bab Al Sand Tourism LLC.
5. Payment Confirmation
Once your payment has been successfully received, we will send a booking confirmation through one of our official communication channels, such as:
- Telephone (where appropriate)
Please review your confirmation carefully and contact us immediately if you notice any errors.
6. Pricing
We strive to ensure that all prices displayed on our website are accurate.
However, Bab Al Sand Tourism LLC reserves the right to update prices due to:
- Seasonal demand
- Promotional offers
- Operational costs
- Government regulations
- Pricing corrections resulting from administrative errors
If a pricing error affects your booking before confirmation, we will notify you and provide the option to proceed with the corrected price or cancel your booking.
7. Taxes and Additional Charges
Unless otherwise stated, the price confirmed during the booking process represents the amount payable for the selected tour.
Optional upgrades, additional activities, personal purchases, or services requested after booking may incur additional charges.
Any applicable taxes or mandatory government fees will be communicated where required.
8. Failed or Declined Payments
If your payment is declined or cannot be processed:
- Your booking may remain pending until payment is successfully completed.
- We may contact you to arrange an alternative payment method.
- We reserve the right to cancel an unpaid reservation if payment is not received within the agreed timeframe.
9. Payment Security
We are committed to protecting your payment information.
Payments made through our approved payment providers are processed using appropriate security measures designed to help safeguard financial transactions.
Bab Al Sand Tourism LLC does not intentionally store your complete payment card details unless required by applicable law or an authorized payment provider.
10. Refunds
Approved refunds will be processed in accordance with our Cancellation and Refund Policy.
Where possible, refunds will be issued using the original payment method.
Processing times may vary depending on your bank, card issuer, or payment provider.
11. Chargebacks and Payment Disputes
If you believe a payment has been processed incorrectly, please contact us before initiating a chargeback with your bank or payment provider.
We will make reasonable efforts to investigate and resolve payment-related concerns promptly.
Fraudulent or unjustified chargebacks may result in suspension or cancellation of future bookings where permitted by applicable law.
12. Fraud Prevention
To protect both our customers and our business, Bab Al Sand Tourism LLC reserves the right to verify payment details or request additional information where reasonably necessary.
Bookings suspected of fraudulent activity may be delayed, declined, or cancelled until verification has been completed.
13. Changes to This Payment Policy
Bab Al Sand Tourism LLC reserves the right to modify or update this Payment Policy at any time.
Any revisions will be published on this page together with the updated “Last Updated” date.
Continued use of our website or services after such updates constitutes acceptance of the revised policy.
14. Contact Us
If you have any questions regarding this Payment Policy or require assistance with a payment, please contact us.
Bab Al Sand Tourism LLC
Website: https://babalsand.com/
Email: babalsand786@gmail.com
Phone: (+971) 56 847 1515
WhatsApp: (+971) 56 847 1515
Office Address: Office No. 201, Al Kazim Building, Khalid Bin Al Waleed Road, Deira, Dubai, UAE