Terms and Conditions

Overview of Terms and Conditions

Last Updated: August 2026

Welcome to Bab Al Sand Tourism LLC (“Bab Al Sand”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of babalsand.com and all bookings made for our desert safari tours and related tourism services.

By accessing our website, making an inquiry, or booking any of our services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Us

Bab Al Sand Tourism LLC is a tourism company based in Dubai, United Arab Emirates, providing desert safari experiences and related tourism services.

Our services may include, but are not limited to:

Morning Desert Safari
Evening Desert Safari
Overnight Desert Safari
Private Desert Safari
Dune Buggy Safari
Quad Bike Experiences
Camel Riding
Desert Camp Activities
Other tourism experiences offered through our website.

2. Acceptance of Terms

By using our website or booking any service, you confirm that:

You are at least 18 years of age or have permission from a parent or legal guardian.
The information you provide is accurate and complete.
You agree to these Terms & Conditions as well as our Privacy Policy and other applicable policies.

3. Booking Policy

All bookings are subject to availability.

A booking is considered confirmed only after:

We receive the required booking information.
Any required payment or deposit has been successfully processed.
You receive a booking confirmation from Bab Al Sand Tourism LLC.

We reserve the right to refuse or cancel any booking if necessary.

4. Pricing

All prices displayed on our website are quoted in United Arab Emirates Dirham (AED) unless otherwise stated.

Prices may change without prior notice due to:

Seasonal demand
Special promotions
Government regulations
Operational requirements
Changes in supplier costs

The final confirmed booking price will be communicated before your reservation is completed.

5. Payments

Payments may be made using the payment methods available or as communicated by our booking team.

Depending on the selected tour, we may require:

Full payment before the tour
Partial payment or deposit
Payment upon confirmation, where applicable

Failure to complete payment within the agreed timeframe may result in cancellation of the booking.

6. Customer Responsibilities

Guests are responsible for:

Providing accurate booking information.
Arriving at the agreed pickup location on time.
Following all safety instructions provided by our guides and drivers.
Respecting local customs, traditions, and applicable UAE laws.
Taking reasonable care of personal belongings.

Guests are responsible for ensuring that they are physically fit to participate in the selected activities.

7. Health and Safety

Some activities may not be suitable for:

Pregnant women
Guests with serious back, neck, or heart conditions
Individuals with certain medical conditions
Infants, depending on the selected activity

Guests should inform us of any medical conditions before booking.

Participation is at your own discretion, and our team may refuse participation if an activity is considered unsafe for the guest.

8. Pickup and Drop-Off

Pickup and drop-off services are available only in designated areas, depending on the selected package.

Guests must:

Provide the correct pickup location.
Be ready at the scheduled pickup time.
Respond promptly to communication from our team if required.

Failure to be available at the agreed pickup time may be treated as a no-show.

9. Tour Itinerary & Schedule

Tour itineraries, pickup times, and activity schedules are provided for guidance only.

Bab Al Sand Tourism LLC reserves the right to modify:

Tour timings
Activity sequence
Vehicle allocation
Pickup schedules
Tour duration

when necessary due to weather conditions, operational requirements, traffic, safety considerations, or circumstances beyond our reasonable control.

10. Cancellation & Refunds

Cancellations and refunds are governed by our separate Cancellation and Refund Policy.

Please review that policy before making a booking.

11. Changes Requested by Guests

If you wish to modify your booking, please contact us as early as possible.

Changes are subject to:

Availability
Operational feasibility
Any applicable additional charges

We cannot guarantee that requested changes can always be accommodated.

12. Force Majeure

Bab Al Sand Tourism LLC shall not be held responsible for delays, cancellations, or changes resulting from events beyond our reasonable control, including but not limited to:

Extreme weather
Government restrictions
Natural disasters
Road closures
Public emergencies
Civil disturbances
Technical failures

In such cases, we will make reasonable efforts to provide alternative arrangements where possible.

13. Intellectual Property

All content published on this website, including but not limited to:

Text
Images
Videos
Graphics
Logos
Branding
Designs

is the property of Bab Al Sand Tourism LLC or used under appropriate permission.

No material may be copied, reproduced, distributed, or used without prior written permission.

14. Website Use

You agree not to:

Use this website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Upload malicious software or harmful content.
Copy website content without permission.
Interfere with the operation or security of the website.

We reserve the right to restrict access to users who violate these Terms.

15. Third-Party Services

Certain services may involve third-party providers.

While we carefully select our partners, Bab Al Sand Tourism LLC is not responsible for the policies, actions, or services of independent third parties beyond our reasonable control.

16. Limitation of Liability

To the fullest extent permitted under applicable law, Bab Al Sand Tourism LLC shall not be liable for any indirect, incidental, special, or consequential loss arising from:

Use of our website
Participation in our tours
Delays caused by external factors
Personal property loss
Circumstances beyond our reasonable control

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

17. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

18. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any revisions will be published on this page together with the updated “Last Updated” date.

Continued use of our website or services after changes have been published constitutes acceptance of the revised Terms.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the competent courts of the United Arab Emirates.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Bab Al Sand Tourism LLC

Website: https://babalsand.com/

Email: babalsand786@gmail.com

Phone: (+971) 56 847 1515

WhatsApp: (+971) 56 847 1515

Office Address: Office No. 201, Al Kazim Building, Khalid Bin Al Waleed Road, Deira, Dubai, UAE